Privacy Policy for Palm Beach Therapy Center
At Palm Beach Therapy Center, we are committed to protecting the privacy and confidentiality of all individuals who visit our website, engage with our services, or contact our practice. This Privacy Policy explains how we collect, use, and safeguard your personal information both online and offline, in compliance with applicable laws including the Health Insurance Portability and Accountability Act (HIPAA), Florida state regulations, and best practices for professional mental health care providers.
Who We Are
Our website address is: https://palmbeachtherapycenter.com. Palm Beach Therapy Center is a private mental health practice offering individual, couples, and family therapy services in Boca Raton, Florida.
Information We Collect
We collect information through several methods, including when you:
- Fill out a contact form or appointment request
- Email or call our office
- Subscribe to newsletters or resources
- Leave a comment or review on the website
- Interact with embedded content from third-party platforms
- Visit our site and allow cookies or tracking technologies
Information collected may include your name, email address, phone number, reason for inquiry, preferred therapist, browser/device information, IP address, and any other information you voluntarily provide.
Use of Personal Information
We use your personal information to:
- Respond to inquiries and schedule appointments
- Send confirmation and follow-up communications
- Manage billing and client files
- Improve our website performance and user experience
- Comply with legal, regulatory, and ethical obligations
We do not sell or rent your personal data to third parties.
HIPAA & Protected Health Information (PHI)
As a mental health provider, Palm Beach Therapy Center is legally required to protect your protected health information (PHI). Any health-related information you provide in the course of treatment is handled with strict confidentiality. We only disclose PHI when required by law, with your written consent, or in specific circumstances outlined by HIPAA (e.g., risk of harm to self or others).
Cookies and Website Data
Our website uses cookies to enhance your browsing experience. These cookies may store your name, email, and preferences if you leave a comment. Temporary cookies are also used to determine login status and site access permissions. Most cookies expire after a set period, and none collect personal health data.
Embedded Content and Third-Party Tools
Pages on this site may include embedded content such as videos, maps, and booking forms from third-party websites. These platforms may collect data, use cookies, and track your interactions according to their own privacy policies. This includes, but is not limited to:
- Google Analytics (for site performance tracking)
- Psychology Today verification badge
- Appointment scheduling tools
- Secure form providers
We encourage you to review the privacy policies of any third-party services you engage with through our site.
Comments and User-Generated Content
When visitors leave comments, we collect the data shown in the comment form along with the visitor’s IP address and browser user agent string to assist with spam detection. An anonymized hash of your email address may be shared with Gravatar to display a profile picture if applicable.
Data Retention
If you leave a comment or contact us through the site, your information may be retained indefinitely for record-keeping, clinical documentation, or customer service purposes. Client health records are maintained for the duration required by Florida law and HIPAA guidelines.
Your Rights
You have the right to:
- Request access to the personal data or PHI we hold about you
- Request corrections to inaccurate information
- Request that your data be deleted, subject to legal or clinical exceptions
- Receive a copy of your therapy records (as permitted by law)
- Revoke consent for certain types of communication
To exercise these rights, please contact us using the information below.
Security
We take reasonable and appropriate measures to protect the confidentiality, integrity, and availability of your information. This includes secure servers, encrypted communications, password-protected systems, and access controls.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors through the website. Any therapy provided to minors is done with the consent and involvement of a legal guardian.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. The updated version will always be available on this page with the effective date noted.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Palm Beach Therapy Center
Phone: (561) 485-4633
Email: info@palmbeachtherapycenter.com
Website: https://palmbeachtherapycenter.com
Last updated: June 27, 2025
